Please click on any heading to access the relevant report.

It’s super important for everyone to be aware of what work has been and needs to be┬ádone, as soon as possible. It also helps prevent complaints (and thus saves customers) if we have records of work done.

Please send your invoice separately, and as soon as possible.

Ideas for improvements welcome!

Reactive Job - Responding to Problems with Solutions

Your Email Address:

Client:

Time logged in / arrived onsite (eg 8:59 am):

Routine tasks performed and issues checked/discussed:
Uninstall junk programs and toolbarsCCleaner (cleaner & registry)MalwareBytesMSConfig: Startup optimisedAntivirus >2 monthsBackupsSurge ProtectionProactive Maintenance Plans

Issues resolved:

Any issues unresolved, possible further business, or other details worth noting?

Time completed (eg 10:12 am):

I have asked the client / contact, and they have confirmed, that they have nothing else they need help with, and are 100% happy with everything as functional and resolved (unless otherwise noted above).

Proactive Job - Scheduled Maintenance

Your Email Address:

Client:

Time first logged in / arrived onsite (eg 5:09 pm):

Routine tasks performed and issues checked/discussed:
Uninstall junk programs and toolbarsCCleaner (cleaner & registry)MalwareBytesMSConfig: Startup optimisedAntivirus >2 monthsPrint test page from each machineBackupsSurge ProtectionProactive Maintenance Plans

Issues resolved:

Any issues unresolved, possible further business, or other details worth noting?

Time completed (eg 6:17 pm):

IF ONSITE and not remoting in, please make sure to ask the client / contact if they have anything else they need help with, and are 100% happy with everything as functional (unless otherwise noted above).

New Machine Setup & Delivery / Format & Reinstall

Your Email Address:

Client:

Pre-delivery tasks performed:
Data transferredWindows updatesCCleanerMalwareBytesTeamViewerChromeAdobe ReaderMS OfficeOutlook configuredPaid AntivirusOther software (please note below)Uninstall junk programs and toolbarsCCleaner (cleaner & registry)MalwareBytesMSConfig: Startup optimised

Workshop hours:

Time arrived onsite (eg 8:59 am):

Onsite tasks performed and issues checked/discussed:
Connect to networkMap network drivesInstall & test printersBackupsSurge ProtectionProactive Maintenance Plans

Other services:

Any issues unresolved, possible further business, or other details worth noting?

Time completed (eg 10:12 am):

I have asked the client / contact, and they have confirmed, that they have nothing else they need help with, and are 100% happy with everything as functional and resolved (unless otherwise noted above).

Please SMS or call 0412 128 553, or email below, if there's anything else to be advised or discussed which does not come under the above job reports.

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